Privacy Policy

Southern Tailor Co. (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases through our online platform and engage with our services.

Information We Collect

We collect personal information that you voluntarily provide when using our services, including:

• Contact details such as your name, postal address, email address, and phone number.
• Order information including product selections, measurements for custom tailoring, and payment details.
• Account credentials and preferences when you register or log into our platform.

How We Use Your Information

Your information allows us to:

• Process and fulfill orders, including custom tailoring requests.
• Provide customer support and respond to inquiries.
• Manage your account and personalise your experience.
• Send updates about our products, promotions, and events with your consent.
• Comply with legal obligations and resolve disputes.

Legal Basis for Processing

Where applicable under GDPR and relevant privacy laws, we process your personal data based on your consent, performance of contracts, compliance with legal obligations, or our legitimate business interests balanced against your rights.

Data Sharing and Disclosure

We do not sell your personal information. We may share it with trusted third parties only to the extent necessary to:

• Facilitate order fulfillment, including shipping and payment processing.
• Comply with legal requirements or protect our rights and property.
• Assist with marketing and analytics under strict confidentiality agreements.

Data Security and Retention

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is retained only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location and applicable laws such as GDPR, you may have rights including:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your data.
• Objecting to or restricting processing of your personal data.
• Withdrawing consent where processing is based on consent.
• Data portability requests where applicable.

To exercise any of these rights, please contact us through the physical address below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our online platform, analyse usage, and support marketing efforts. You may control cookies through your browser settings. For detailed information, please refer to our Cookie Policy.

Children’s Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.

Contact Information